WindMotion Privacy Policy

All services provided in our store and on the website windmotionclub.com belong to our company, TG SAGAS SAN.TEKS.KONF.GIDA.İNŞ.ORG.VE DIŞ TİC.A.Ş., and are operated by us.

Our company may collect personal data for various purposes. Below, we explain how this data is collected, how it is used, and how it is protected.

During membership registration or by filling out various forms and surveys on our website, our members may provide personal information such as full name, company details, phone number, address, or email. This data is collected by our store due to the nature of the service.

From time to time, our company may send campaign information, details about new products, or promotional offers to customers and members. Members can choose whether or not to receive such communications during registration, and can change their preferences at any time in the account settings or by using the unsubscribe link in the email.

Personal data transmitted electronically during the confirmation process via the website or email will not be disclosed to third parties outside the purposes and scope defined in the “User Agreement” made with our members.

To diagnose system issues and resolve potential disputes or problems regarding the services provided, our company records and uses the IP addresses of its members. These IP addresses may also be used to collect general demographic information.

Our company may also use requested information for direct marketing purposes, either on its own or in collaboration with its partners, beyond the purposes and scope defined in the “Membership Agreement.” Personal information may be used to contact the user if necessary. Such data, including information voluntarily provided by users or obtained from transactions through our store, may be used anonymously for statistical evaluations, database creation, or market research, as long as it is in accordance with the agreement and without disclosing user identities.

Our company strictly commits to keeping all confidential information private, considering it a legal obligation of confidentiality, and takes all necessary precautions to prevent any unauthorized access or disclosure to third parties.

CREDIT CARD SECURITY

The security of our customers’ credit card information is a top priority for us. Your credit card information is never stored in our system.

There are two ways to understand that you are on a secure site during transactions:

1. A lock or key symbol at the bottom of your browser.

2. A URL beginning with https://.

This means your data is encrypted. Your credit card information is sent directly to the relevant bank via 128-bit SSL (Secure Sockets Layer) protocol for validation. If the card is approved, the transaction continues. Since we cannot view or store your card details, third parties cannot access this information.

Orders paid with credit cards are monitored by our company to prevent credit card fraud. For first-time orders, we may contact the cardholder or the bank to verify the accuracy of payment/billing/shipping information before processing the order.

Only you can access and modify the information you provide during registration. If you protect your login credentials, no one else can access your personal information. Membership transactions are carried out within a 128-bit SSL security zone, which is an international encryption standard and is virtually unbreakable.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information sent to us by mail order are stored securely in accordance with our confidentiality principles. This data is retained for 60 days against possible chargeback disputes with the bank and is then destroyed. If any unauthorized charge is made beyond the approved mail-order form amount, you have the right to file an objection with your bank and prevent the transaction, eliminating any potential risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our store may link to other websites. Our company is not responsible for the privacy practices or content of these linked websites. Advertisements shown on our website are served by advertising partners. This privacy policy only applies to our store, not to third-party websites.

EXCEPTIONAL CASES

In the following limited circumstances, our company may disclose user data to third parties outside the terms of this privacy policy:

1. To comply with legal obligations imposed by applicable laws, regulations, or legal orders;

2. To fulfill the requirements of the “Membership Agreement” and other contracts with our users;

3. When requested as part of a legal investigation or inquiry by authorized administrative or judicial authorities;

4. When necessary to protect the rights or safety of our users.

EMAIL SECURITY

Please do not include your credit card number or passwords in emails you send to our Customer Service. Emails are not secure and may be read by third parties. Our company cannot guarantee the security of personal data shared via email.

COOKIES

Our company may collect information about users and their usage of the website through cookies—small text files that are sent to users’ browsers and stored in memory.

Cookies simplify your use of the Internet by storing your preferences. They help analyze user behavior, track site visits, and generate content and ads dynamically tailored to users. Cookies are not designed to retrieve personal data or emails. Most browsers accept cookies by default, but users can configure their settings to reject cookies or to receive alerts when cookies are sent.

POLICY CHANGES

Our company may revise this privacy policy at any time by posting updates on the site or notifying users by email. Any changes to the policy will become effective as of the date of publication.

For questions or suggestions about our privacy policy, please contact us at [email protected] or use the information below:

Company Name: TG SAGAS SAN.TEKS.KONF.GIDA.İNŞ.ORG.VE DIŞ TİC.A.Ş.
Address: BEGOS 3. BÖLGE 2/20 SOK. NO:37 KAT:2 BUCA/İZMİR
Email: [email protected]